Responsibilities:
- Develops strategies and direction for network systems solutions using current and emerging technologies (including wireless and VoIP). Translates business requirements into network or process designs
- Performs high-level network planning, design, and optimization of a heterogeneous on-prem / cloud environment, including all aspects of cloud IT cybersecurity, supportability, and cost
- Installs, configures, and manages virtual servers, components and services within the AWS and Azure cloud environments
- Maintain accurate documentation for all relevant support-related processes and procedures including, but not limited to, updating systems and application technical standards, installation notes, and support procedures
- Operate and maintain all integrated systems to support mission operations
- Plans and recommends network hardware, systems management software and architecture
- Monitors network performance ensures capacity planning is performed, and is proactive in assessing and making recommendations for improvement
- Performs troubleshooting procedures and designs resolution scrips
- May take on the role of Project Leader for special enterprise-wide assignments
- Defines critical network architectures and designs for the organization
- Ensures that all work is documented for future reference; follows quality standards; ensures effective and reliable operation
- Coordinates and works with the Chief Architect, Business Relationship Manager, IT Operations Manager to assist in evaluating, designing, and successfully accomplishing changes, upgrades, and new implementations
Experience:
- 7-10 of previous network, Windows, Linux and virtual system administration, trouble-shooting and design experience in a datacenter environment that includes on-prem and collocated hosting services. Public cloud hosting experience is required
- Bachelor’s Degree in Computer Science, Information Systems, Business, Information Technology, or a related field, or an equivalent combination of education and experience
- Certificates, Licenses, or Registrations: Required or to be completed within 1 year of placement – Azure, AWS, Cisco
- Knowledge of network routing and switching configuration skills
- Knowledge of LAN, WAN, and Data Centers including routing and communication protocols and network architecture
- Troubleshooting in a complex environment
- Must be willing and able to work outside of normal schedule, as directed by management
- Ability to a technical expert / lead in a team environment
- Ability to retrieve data from computerized, typed, and written sources
- Ability to effectively communicate orally or in writing project recommendations with internal teams and external agencies
- Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others
- Proven track record of successful enterprise server migrations/consolidations/upgrades
- Ability to analyze and automate existing processes and implement an automation framework
- Expert knowledge of MS Azure, AWS cloud environments
- Familiarity with RedHat Linux or UNIX desired Experience with methodologies such as agile and ITIL desired
- This is a full-time position that provides Level 2 & 3 support, for a 24 x 7 production environment, for all operational and outage issues relating to the infrastructure. Must be willing and able to work overtime/outside of normal schedule to restore the technical infrastructure to full functionality in the event of an unplanned outage
- Has experience with hardening operating systems
- Strong communication skills; both written and spoken
- Must be detail-oriented, producing consistently accurate work