Responsibilities:
- Prepare company sales revenue and customer open order report (Weekly), as well as a customer forecast demand report. (Quarterly)
- Administer suppliers change requests, manage customer forms to identify any changes to products
- Work with OEM’s & Suppliers on obtaining compliance documentation / certification for customers
- Assist with reporting and tracking business opportunities within ERP/CRM system
- Assist in show and event planning
- Quote Creation & converting Quotes to Sales Orders
- Part number creation, production order creation, Ariba order & shipping confirmations
- Respond to customers’ inquiries and follow up on leads or issues
- Assist in preparation of sales proposals, contracts, and presentations
- Assist in customer contact mapping to project specific current & new opportunities
- Assist in managing dashboards, reports (historic, present, future) data mining support & trends
- Project accounting alignment and management, order fulfillment and inventory management support.
- Coordination with suppliers to ensure alignment on product availability delivery timelines
- Provide purchasing with information related to Sales Forecasts to ensure proper inventory to support order fulfilment and competitive acquisition cost.
- End of Life (EOL) Assistance
- Working with OEMs and Suppliers on product lifecycle plans
- Support team and Tech Dev on identifying replacement options
- Support customer with timeline of transition
Experience:
- 3+ years’ experience in sales, marketing and / or related fields
- Proficient with Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint)
- Strong ability to resolve a conflict or issue quickly and completely
- Experience with Acumatica, HubSpot or related systems preferred
- Strong ability to manage and execute multiple projects at the same time
- Strong communication, interpersonal, and networking skills
- Provides clear, concise, and organized communications
- Anticipates and meets needs of customers delivering high quality product and service support
- Bachelor’s degree, preferred in technology, business and / or related fields