Responsibilities:
- Design, deploy and support WAN/LAN infrastructure including but not limited to routers,
switches, firewalls, spam filters, load balancers, VPN, SAN and NAS devices. - Manages daily critical network functionality including by not limited to: Network
performance, server performance, internet usage, mail usage, security violations,
backups, server and desktop OS updates, virus protection, spam filtering, adware, and
software licensing violations. - Install, support, maintain hardware and software infrastructure according to best practices
- Provides network and host-based security, incident response, firewall and VPN
management and administration. - Troubleshoot reported problems, perform root cause analysis, recommend, and execute
preventative measures. - Adheres to change management procedures in defining, planning, and implementing
change in such a way that ensures appropriate coordination with other teams, minimizes
service disruption, and ensures adherence to Service Level Agreements. - Provides direction for standards and procedures for monitoring, capacity planning, tuning,
maintenance, performance optimization, backups, and recovery; ensures infrastructure
will meet capacity requirements to deliver projects on time. - Performs hardware and software installations as needed.
- Design, deploy and implement network systems integrations for newly acquired offices
company wide. - Remains current on emerging technologies via professional groups, trade magazines,
internal or external training, independent research and study, and other avenues available. - Ensures complete communication to the IT Support Desk on the status of all problems
assigned to him/her according to existing procedures. - Ability to provide on-call support twenty-four hours a day, seven days a week.
- Escalation contact for network, server and infrastructure related issues
- Perform system audits & present results with action items to Network Operations Manager
- Documentation of network, infrastructure, and telecommunication systems
- All other tasks requested by management.
Experience:
- 5 + years experience of Networking experience LAN/WAN/WLAN
- 5 + years working with Windows systems.
- Understanding and implementation of network traffic analysis, remote access methods &
systems, state full inspection firewalls, encryption, authentication, authorization technology - Extensive experience with Fortinet EMS suite and Forticloud
- Experience deploying Fortiextenders and access points.
- Understanding and implementation of cloud-based environments.
- Extensive experience with Fortinet and Cisco equipment
- CCNA or NSE certifications a plus
- Network optimization