Responsibilities:
- Manages, schedules, plans, and coordinates team assignments, budgets, projects and services.
- Oversees implementation of new hardware/software technology as designed by business units.
- Ensures that corporate, departmental, and team standards and processes are utilized and improvements are implemented to enhance performance of the team.
- Establishes and manages metrics for productivity of teams
- Establishes goals and provides clear direction while distributing workloads in an organized manner.
- Concentrates on desired outcomes and initiates action while holding self and others accountable for performance and results.
- Recognizes problems, identifies root causes of issues, and responds timely and appropriately.
- Develops talent, applies clear and consistent performance standards, and handles performance problems decisively and objectively.
- Researches and gathers information to initiate and make informed decisions.
- Identifies key stakeholders and communicates decisions.
- Seeks input from others, listens effectively, and uses consensus when applicable to build relationships and gain trust, respect, and support.
- Good data analysis and communication skills (verbal and written)
- Proven experience in developing and building relationships with IT and with senior level executives
- Ability to work on multiple projects concurrently with shifting priorities and multiple constraints
- Excellent problem solver with strong interpersonal skills
- Ability to travel is required by car or airplane
Experience:
- 7+ Years of Infrastructure (Systems & Network) experience in an enterprise environment
- Background Supervising technical staff including Network and System Administrators and Engineers
- Position requires in depth knowledge of IT infrastructure & networking methodologies, life cycles, strong communication, and analytical skills
- Demonstrated progressive increase in responsibilities
- Bachelor’s degree in computer science, information technology, or a related field; equivalent experience
- Previous experience managing technical teams of two or more is required
- Proficient with Microsoft Office (Excel, Word, Outlook)
- Knowledge of Microsoft Windows 7, 10
- Knowledge of Microsoft stack
- Knowledge of Hyper-Converged architecture (Nutanix Preferred)
- Knowledge of SD-WAN architecture
- Knowledge of LAN / WAN connectivity
- Understanding of ITIL methodology